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Shipping Policy

What are the shipping charges?

There is a nominal fee of Rs 100 per product for shipments in India. (The shipping charge is 50/- for Per Product in selected categories Like Leggings, Kurtis, Jewellery. )

What is the estimated delivery time?

Order dispatched within 1-5 days of order placement.
And the estimated time of delivery is within 7-10 working days in major cities and 15-20 working days in other locations.

Do you deliver internationally?

Uttamvastra does not deliver items internationally.

How can I track the delivery of my order?

All Uttamvastra Products are delivered through reputed courier Company who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners. We email you the tracking number after we dispatch your order.

Relpacement And Return Policy

Item Replacement Sold Out:

Replacements/Exchange is made basis availability of the Product on the website. If the item is not available on the website, we’ll initiate refund after your confirmation.

Eligible
  • Defective/damaged product
  • Wrong color/size/style
  • Incorrect quantity
  • Wrong product delivered
  • Part of product is missing
  • Non-receipt of invoice

Not Eligible
  • Items that have been worn/washed/soiled
  • Items which were sold as combo
  • Replacement and return not allowed for Leggings, Kurtis, Jewellery and few other items

Other Terms & Conditions

  • Items must be in their original condition.
  • Return/replace request must be raised within 15 days of product delivery.
  • Please mail at returnpickup.new11@gmail.com with order number and reason for return.
  • We will get back to you with return packing slip and pickup arrangements in 24 - 48 hours. (If the pickup is not available at your pin code then we request you to self-return the product through any carrier.Uttam Vastra will reimburse you Rs. 100/- for each product returned.)
  • Refund in 20-25 working days after returned product receiver by UttamVastra. The shipping charge is refundable.


Note: For any queries, kindly contact our Customer Support Team via call (+91 95866 33833) or email (support@uttamvastra.in).